Last week I had the chance to meet Mary, a customer who was not only terrified that the dirt that had built up on her rug would not come out but also that the colors would not be restored to it’s original liveliness. As I continued to listen to this beautiful mother of 3’s story, I found myself relating to her everyday life. It’s quite often that as busy adults, our to-do list can get pretty big and the rug that we we’re supposed to get cleaned on Thursday, doesn’t actually get cleaned until next year. I explained to Mary that as we wash away the embedded dirt, we bring the original colors back to life making it soft and fluffy again. At Oriental Rug Care, this is our signature. We take extreme pride in what we do. So we don’t just go through a routine but we actually use science on every single rug that comes through our door. I could tell this was giving Mary hope because her eyes started to brighten at the thought of her extremely dirty rug being bright and beautiful again. Mary returned to our plant today to pick up her rug and I must say that the extremely happy facial expression that she provided us was worth more than a thousand words. With a huge hug to every member, Mary left saying how she would tell all of her friends how we worked miracles on her rug and we ended the day feeling extremely accomplished once again. At ORC, our team of rug and restoral experts understand that our customers from all over have put their faith and trust in us to deliver amazing results. That is way we value, love and care for each and every fiber, every single time.